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We provide product support contracts for all editions of RockSolid.
Note: If you are using RockSolid SaaS a product support contract isn’t necessary because support is included as part of this service.
RockSolid Community Edition
RockSolid Community Edition Product Support is provided at three levels. Note - these rates are indicative only as the RockSolid Community Edition product is currently in private BETA testing.
| Support Model |
Annual Support Calls |
Total Support Time |
Support Cost |
| Basic Support |
8 |
16 hours |
$2,500 USD |
| Gold Support |
25 |
50 hours |
$7,000 USD |
| Platinum Support |
Unlimited |
Unlimited |
$15,000 USD |
RockSolid Enterprise Edition
We are pleased to offer our RockSolid Enterprise Edition customers a 24x7 product support service. Pricing for this service is based on the number of licenses you currently own. This service is provided as an addition to standard product maintenance.
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